1 000 REAL

PRIVACY POLICY

Last updated: 01/03/2024

 

The privacy of your information is extremely important for us. 

This means that we are committed to protecting your privacy so that your experience with us is a pleasant and secure one.

Our policy is that all personal information you provide, such as your name, postal address, e-mail address, telephone number, date of birth, sex, IP address is private and confidential and will not be shared, rented, sold or distributed in any manner to any other person, company or organization, with the exception of third parties who help us to provide our services. Such third parties may include:

- payment service providers

- email service providers

- sms service providers

- games providers

- inbound and outbound voice call service providers

- online chat service providers

Winnings - your winnings and cash-outs are kept strictly confidential, and winnings information is stored in secure operating environments. The Company keeps your winnings information private and does not provide this information to any third party unless such information is required to be disclosed by law, regulation or any governmental or competent regulatory authority.


 

DATA PROTECTION POLICY

Last updated: 01/03/2024

 

The Company is the controller and the processor of the personal data of the users on this Website. 

Personal data subjects are visitors of this Website and/or persons who use the functionality of this Website.

We comply with the principles established by the General Data Protection Regulation (Regulation (EU) 2016/679), namely, personal data:

- are processed legally, honestly and "transparently" by us;

- are collected for certain, explicit and legitimate purposes and are not processed further in a way that is incompatible with these purposes;

- are adequate, appropriate and limited to what is necessary for the purposes for which they are processed;

- are accurate and, if necessary, updated; every reasonable step should be taken to ensure that personal data which were inaccurate, taking into account the purposes for which they were processed, were erased or corrected without delay;

- are stored in a form that allows identification of users no longer than it is necessary for the purposes for which personal data are processed; 

- are processed in a way that provides proper protection of personal data, including protection from unauthorized or illegal processing, as well as from accidental loss, destruction or damage using appropriate technical or organizational measures. 

Personal data which are collected and processed by the Company in respect to users: name, surname, patronymic, address of residence and contact information, valid e-mail address, place of residence, relevant payment information, login (username). The Company for the purpose of identifying the user's personality has the right to request a scan-copy of his passport. All data which are provided by you should be correct and valid. You are solely responsible for the accuracy, completeness and correctness of the data which you provide.

We shall use your personal data to identify the user's identity when registering on our Website, to identify you for the correctness of making payments from the user to the Company and from the Company to the user. We use your payment details (such as the name of the cardholder, the credit card number and the expiration date of the card) for the purpose of providing you with services on our Website.

We use your personal data for such main purposes: to provide you with our services; to maintain your account and records; to communicate with you in the frame of the provision of our services; to provide answers to your questions and comments; to monitor the dynamics and levels of use of our website and the quality of our services; to determine the interest in our services; to improve the quality of our services and our Website; to notify you about our special offers and services that may be interesting for you; to determine your experience on our Website; to transfer you the winnings (if there are appropriate grounds for such an action); to receive information from you, including by conducting surveys; for the resolution of disputes; for charging fees (if there are appropriate grounds); to eliminate problems and errors on our Website; to prevent potentially prohibited or illegal activities; to ensure compliance with our Terms and Conditions and all our policies placed on this Website.

Your personal data may be disclosed (transferred) by the Company to any of our affiliated companies or any business partners (regardless of their territorial location) for the purposes described above in this policy. We guarantee that such companies are aware of the correctness of personal data processing according to the General Data Protection Regulation (Regulation (EU) 2016/679), and comply with the provisions of this regulatory enactment.

We and the above-mentioned companies may from time to time involve third parties for the processing of your personal data for the purposes indicated above, provided that such processing will be governed by contractual arrangements in the form prescribed by law. Your personal data may also be disclosed to the appropriate governmental, regulatory or executive body in case it is prescribed or permitted by law.

The user's Rights:

- to ask the Company for correction or erasure of the user`s personal data or to provide the Company with an objection for such a processing;

- to provide the user`s personal data being incomplete to the Company (subject to the provision of an additional statement explaining the reasons);

- to set the data processing restriction if one of the following conditions is met:

1) the accuracy of personal data is being disputed by you during a period that allows the Company to verify the accuracy of your personal data;

2) processing is illegal, and you oppose the erasure of personal data;

3) the Company no longer need your personal data for processing purposes, but they are required by you to establish, implement or protect your legal requirements;

4) you objected to the processing of your personal data before checking the legal grounds for processing such data by the Company;

- to request and receive personal data about you (that were provided by you to the Company) in a structured, commonly used and machine-readable format (by forming the corresponding request) and to transfer this data to another controller without any interference from the Company;

- to be informed whether the Company store information about you;

- to request from the Company the exact purpose (s) of processing your personal data and informatio...

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